RETURNS

At LAYOUT CLUB every piece is checked before it ships, but if something's wrong with the make, we fix it fast — no runaround.

01 OUR POLICY

Returns and replacements are accepted exclusively for manufacturing defects. We don't offer returns or exchanges for change of mind or wrong size. Because of this, always check each product's own size chart before ordering — fits differ between tees, hoodies and cargos.

IF THE MAKE IS FAULTY, THE FIX IS ON US.

02 WHAT COUNTS AS A DEFECT

A defect comes from how the garment was made, not normal wear.

Covered: broken or skipped stitching, holes or tears on arrival, misprinted or peeling graphics, faulty zips or hardware, fabric flaws, or the wrong item sent.

Not covered: wear and tear, wrong washing, shrinkage from ignoring the care label, or change of mind.

03 REPORT IT RIGHT AWAY

Inspect your order as soon as it arrives and report any defect immediately. Email support@layoutclub.pt with your order number, clear photos of the defect, and a short description of what's wrong.

04 HOW THE FIX WORKS

Once we confirm the defect, you're entitled to a replacement of the same item, and LAYOUT CLUB fully covers return shipping — a production fault never costs you anything. We arrange everything by email. If the piece is sold out, we'll talk through the options with you.

05 NEED HELP

Every return or "is this a defect?" question goes through one inbox: support@layoutclub.pt. A real person reads it and gets back to you.