CONTACT

Questions, orders, returns, collabs — everything funnels through one place so nothing gets lost. A real person reads every message.

01 EMAIL US

For anything you need — order support, returns, sizing, wholesale or press — reach us at support@layoutclub.pt. We run everything through one inbox so your message goes straight to the people who can solve it. Include your order number and details for a faster reply.

ONE INBOX. REAL PEOPLE. STRAIGHT ANSWERS.

02 BEFORE YOU EMAIL

Many common questions are already answered — check the FAQ for shipping, payment and tracking, the Returns page for faulty items, and each product's size chart for sizing. Still not covered? Email is the move.

FAQ

All orders are shipped within 5 to 10 business days, both within Portugal and worldwide. As soon as your order leaves our warehouse, you'll receive a tracking number by email so you can follow every step until it reaches your door.

Yes — shipping is on us for all orders over 100€. Below that amount, the shipping cost is calculated automatically at checkout before you complete your purchase.

We accept virtually all available payment methods: credit/debit card and the other options shown at checkout. All payments are processed 100% securely.

Each product has its own size chart, specific to that piece, available directly in the item description. Before ordering, check the measurements listed in that chart to make sure you get the right fit — since every style is unique, we always recommend checking piece by piece.

Returns are accepted exclusively in cases of manufacturing defects. If your piece arrives with any production imperfection, get in touch and we'll take care of everything. For this reason, we kindly ask you to double-check your size using each product's size chart before completing your purchase.