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FAQ
How long does delivery take?
All orders are shipped within 5 to 10 business days, both within Portugal and worldwide. As soon as your order leaves our warehouse, you'll receive a tracking number by email so you can follow every step until it reaches your door.
Is shipping free?
Yes — shipping is on us for all orders over 100€. Below that amount, the shipping cost is calculated automatically at checkout before you complete your purchase.
What payment methods do you accept?
We accept virtually all available payment methods: credit/debit card and the other options shown at checkout. All payments are processed 100% securely.
How do I know my size?
Each product has its own size chart, specific to that piece, available directly in the item description. Before ordering, check the measurements listed in that chart to make sure you get the right fit — since every style is unique, we always recommend checking piece by piece.
Can I return or exchange an item?
Returns are accepted exclusively in cases of manufacturing defects. If your piece arrives with any production imperfection, get in touch and we'll take care of everything. For this reason, we kindly ask you to double-check your size using each product's size chart before completing your purchase.
